I’ve experienced financial hardship due to COVID-19. Are there options available for billing relief?
MMG understands the financial burden placed on many families and businesses due to the COVID-19 pandemic. Should you have billing concerns during this time, we are here to assist you. Our team is diligently working with customers on a case by case basis to review each individual situation. Please call your agent and our team will work with them to identify the best path forward for your circumstance.
Are there any items in my home not covered by my homeowner policy?
Most items are covered for loss or damage as a result of specified perils or subject to stated limits. Take jewelry, for example. In the case of a jewelry theft, in most instances, the company will reimburse you up to $1,500. However, loss or damage resulting from losing a bracelet or dropping a vase, for example, would not be covered unless that item was specifically insured, also known as scheduled. There are also limits on such things as money, securities, watercraft, trailers, furs and guns. Please check your policy for the specific coverage limits. Please contact your agent if you have any questions.
Many businesses are closed at this time. Is MMG still open for business?
Yes, we’re still here protecting your piece of the world. MMG is committed to the health and safety of our employees and we have moved 90+% of our team to working from home. We are fully operational and ready to take your calls.
Is the present amount of dwelling coverage on my homeowner policy sufficient?
If your policy’s value is large enough for you to rebuild your house if a total loss occurred, then you are properly insured. The replacement cost of your dwelling will vary over a given period of time because of changes in material, labor costs, and inflation. It is best to review your insurance periodically with your agent to make sure you are adequately covered.
If there is a windstorm and the trees in my yard are damaged, what coverage do I have for the trees?
There is no coverage under the homeowner policy for windstorm damage to trees or other shrubs.
If my pets cause damage to my personal belongings, what coverage do I have?
There is no coverage under the homeowners policy for loss or damage to personal belongings by a pet or other domestic animals.
Does the deductible apply to all of my property claims and if so, do I only have one deductible per year?
The deductible applies to all property claims and one deductible is applied to each separate property claim.
Does my deductible apply to all claims, even if I am not at fault?
Yes. If your policy makes a payment to you under your collision or comprehensive coverage, the applicable deductible will be applied. However, if you were not negligent and the responsible operator is insured, we will subrogate our loss and include your deductible in our claim. If we recover, you will be reimbursed your deductible.
Can you define “replacement cost” and “actual cash value”?
Replacement cost is the amount of money you would have to spend to replace your home with another of like kind and quality on the same site where your home was destroyed. Actual cash value (ACV) is the replacement cost less depreciation. To determine the actual cash value, the general condition, repair, and character of your home are taken into consideration. Replacement cost and actual cash value are generally used in reference to the home and personal property.
Am I required to have insurance on my vehicle?
In most jurisdictions, yes. Many states have mandatory insurance. Check with your local agent to find out if your State has a mandatory insurance statute.