What are MMG Insurance’s regular business hours?
Our regular business hours are 8:00 AM to 4:30 PM EST Monday through Friday.
What is a Billing Account?
A Billing Account is an account created to enable the policyholder to designate who, how, how often and when they receive their insurance premium invoice or EFT withdrawal notification. A policyholder may elect to create separate accounts for each insurance policy, or combine multiple insurance policies under a single account.
What are the various options for paying an invoice?
MMG Insurance’s flexible billing choices allow the policyholder to choose the payment options that work best for them. Visit the Billing & Payment Options section of our website for a more detailed explanation of MMG’s billing options.
Can a gift card be used to pay premium?
In order to help keep our site safe and secure, we require that MMG’s Customer Service Department (1-888-664-2455) be contacted during regular business hours to make a payment using a gift card. Keep these simple tips in mind before calling:
- The gift card must bear the VISA, MasterCard, Discover, or American Express logo.
- The gift card must be properly activated and cannot be expired.
Can payment be split over multiple credit cards?
Online payments must be made using a single credit card. However, the same credit card does not have to be used every time an online payment is made.
To split payment over multiple credit cards, please contact MMG’s Customer Service Department at 1-888-MMG-BILL (1-888-664-2455) during regular business hours.
What happens if only a partial payment is made?
If the minimum amount due is not paid by the due date, a Notice of Cancellation for Nonpayment will be issued. The due date will not be extended by the application of a partial payment. If the full amount due is received prior to the cancellation effective date, a reinstatement notice will be sent.
What happens if payment is not received by the cancellation due date?
If payment is received after the final cancellation date the policy will be cancelled for nonpayment of premium.
What happens if payment is received after the due date?
If payment is received after the due date but prior to the final cancellation date we will accept the payment. The Billing Account will be assessed a late fee.
When does MMG Insurance mail invoices?
Invoices are mailed at least 21 days prior to the due date.
Where should payment be mailed?
Each invoice has a perforated tear off section to be placed in the window envelope (postage paid) provided by MMG. Mail payments to:
MMG Insurance Company
P.O. BOX 15011
Lewiston, ME 04243-9561