Why is the minimum due referenced on the Notice of Cancellation for Nonpayment less than the minimum due reflecting on the Account Invoice?

Although fees may be assessed on the account, they are not included in the minimum due reflecting on the Notice of Cancellation for Nonpayment. Fees will be collected in a future installment.

How can a policyholder switch to paperless statements?

Click on Manage My Account and register or login to MyMMG. Once logged in, click on “My Service” then “Paper Free Options” and select electronic statements for each desired policy. Selecting to “Go Paper Free” will turn off paper statements and make policy documents accessible electronically through MyMMG.

If this program does not satisfy my needs, can I change to direct bill?

Absolutely, the “Freedom Plan” is just a payment option and it may not provide what you are looking for. Simply send us a request in writing to discontinue this program and we will convert it to direct bill. You should also notify your bank of your request to terminate EFT.

 

Under the “Freedom Plan”, what happens to my insurance if there are insufficient funds in my checking or savings account?

We will make two (2) attempts to withdraw funds from your account, two (2) days apart. If on the second try there are still insufficient funds, you will receive a letter of cancellation and you will be billed for the minimum amount due to reactivate your insurance. As a result, your EFT program will terminate and you will then be set up on a quarterly direct billed basis.

Under the “Freedom Plan”, what happens when I make changes to my policy(ies)?

As soon as we endorse the changes you make to your policy(ies), we will adjust our billing records accordingly . We will send you a revised withdrawal schedule indicating the change and a new payment schedule for the remaining months of your policy(ies).

What if I am currently having my insurance payments withdrawn electronically under the “Freedom Plan” and I want to add another policy to my MMG Portfolio?

If you have an MMG Portfolio and wish to add another policy such as a boat or snowmobile, we will issue a new policy and it will renew with the same date as your existing polices. A revised statement reflecting the new policy and a new schedule of monthly withdrawals will be forwarded to you.

What sort of notification of withdrawals am I provided with under MMG’s “Freedom Plan” (EFT)?
  1. A Withdrawal Notification will be mailed confirming the amount and date of future withdrawals.
  2. A change to your policy during the annual term will generate another notice informing you of the change in your monthly withdrawal.
  3. Upon renewal, updated policy(ies) and future withdrawal information will be automatically provided for you.