Overall – I have no complaints! MMG answered ALL my little questions without fail, clarified communications regarding the process, and was very professional throughout the process. Thank you for making this otherwise crazy mess – manageable and not so bad!
The Adjuster was thorough, patient, and kind. He explained the process and the information needed. He got back to me in a timely fashion. He was extremely helpful during a stressful time.
The Adjuster was warm and personable and professional. All questions I had were clearly and promptly answered. The claim was handled very quickly. I felt relieved to have all the paperwork and process resolved so quickly, and the Adjuster made that smooth and easy and relatively painless.
I cannot impress upon you enough the professionalism, the compassion, and the immense timeliness displayed, time and time again as we went through ‘the process’ with MMG. We now fully know that when we really need insurance at times like this, your company, and its excellent representatives are there!
Thank you for the BEST insurance experience I’ve ever had! My windshield claim was fast and efficient! Although I haven’t had many dealings with insurance claims MMG was by far the easiest and most pleasant! MMG is insurance as it should be! Thank you!
We felt like we had people on our side from beginning to end doing all possible. We thank you. We are close to submitting the paperwork for final depreciation recovery. The new roof is complete, railings are complete, siding should be done this week! Our first major claim, ( busted windshields before only) in over 50 years as a MMG customer. It’s great to be on your team!
This was the first time we have had to file a claim with MMG. We were pleasantly surprised at the speed, accuracy, and professional manner in which the claim was handled. The Adjuster was thorough and quick and very pleasant, even joking with me (after I made a joke about) my misfiling of certain documents. While the loss was not a “pleasure”, having it handled by MMG was a pleasure.
My claim was handled promptly and professionally. MMG is a great insurer with a terrific claims philosophy.
We have already shared our prior experiences with a friend and he changed his insurance company to MMG!
The information and explanations offered by the adjuster were very helpful and understandable. He listened to my concerns and addressed them extremely well.
MMG responded to me so fast I could not believe it. All communications after the first were fast, professional, and easy to understand. I wish all companies acted in such a manner.
I just registered to access my account online. Due to some typical lack of planning by one of my teenage daughters the weekend prior to her Monday morning drivers test, she discovered that the ID card for the vehicle would be expired before the test. After quickly registering at MMG’s online site I printed off a current copy of the necessary ID card and got back in the car for more parallel parking practice. This was really slick. Thank You!
The adjuster from MMG handled the matter professionally and with a delightful sense of humor and perspective. We all worked together and I experienced what insurance can be like if sold by a reputable, knowledgeable and professional agency and carrier. Thank you so much for getting me up and running as fast as possible and keeping me in business! I will recommend anyone involved, and have already sung your praises to anyone that asks.
